Check the Fitbit app is compatible with your device here, and that it's running the latest version (if on iPhone or Android, check for this through the App Store or Google Play Store).Ģ. Fitbit syncing troubleshooting checklistġ. Here's a checklist of the very basic things to double check if your Fitbit isn't syncing. Problems with syncing are usually because you're not filling a requirement. It should be as simple as following the above, but experience tells us that it's fairly likely you'll come across some kind of issue with Fitbit syncing.
Fitbit won't sync? Troubleshoot with these steps It should sync automatically, or you can press Sync to do it manually.ĥ. Connect your Fitbit Wireless Sync Dongle.Ĥ. Make sure you're signed in with your account credentials.ģ. We're going to assume your Fitbit has been registered and set up properly, but there's a catch - to use Fitbit Connect, you need the Fitbit Wireless Sync Dongle.Ģ.
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